We always strive to provide satisfaction to our clients. As part of our Quality Control we provide our customers with post-tour questionnaires to let us know what they thought their experience with us.
Here are just a few examples of what they said:
We would like to thank you for orgainising such a fantastic program for [our conference group] in Helsinki and Stockholm - it was truly superb and we enjoyed every moment. I thought everybody we met extremely courteous and the service everywhere was excellent. I'm sure you sensed how successful the whole program was and how much we all appreciate all your hard work - I know these things don't happen without a lot of careful planning.
Tour operator, Ireland
I would like to express my sincerest appreciation for your outstanding and excellent services, you have provided to all of us during our recent General Assembly. There is – from my point of view – absolutely nothing to be criticized – everything was so wonderful organized and supervised by you personally and your staff. Thank you and your staff for everything. It will be hard to beat this high standard in future. Congratulations to all of you!
Tour operator, Switzerland
A huge thank you for taking such good care of everything at our Congress, and was the reason for the congress exceeding all expectations. With 8000 participants, including top level specialists, from around the world - what a great conference. Thank you so much!
Conference President
The event was really successful, our clients and our team were very happy with all the arrangements. Your staff were great, very helpful and pro-active and dealing with my million of calls in a professional manner.
Roadshow and Events Coordinator, BNP Paribas
I am so thrilled about the great experiences I have gained last week in Finland. I just wanted to thank you both for your great dedication towards our group, both prior to travel and especially taking care of all the arrangements on-the-spot. The feedback I got so far from the participants is outstanding!
Event Consultant at a German incentive house
Innovative programmes across Finland.
Complete Conference services.
Total meetings service throughout Finland.
Event handling throughout Finland.
Tailor-made programmes for groups.
Official handlers of TVs and Special Interests in Helsinki & Espoo.
The Travel Experience has won numerous awards, and are three times winners at the prestigious annual Best of Helsinki Awards, including Director Merja Hart as Travel Professional of the Year.
"With 8000 participants, including top level specialists, from around the world - what a great conference. Thank you so much!" Conference President
As part of our dedication to quality, The Travel Experience have completed Quality 1000, the national Quality Development programme for the Finnish Travel Industry.
© The Travel Experience Oy 2021